**Job Overview:** We are seeking a detail-oriented and customer-focused Front Desk Agent to join our team. The ideal candidate will have experience in medical records, patient services, and administrative support within a healthcare setting. **Responsibilities:** - Greet patients and visitors in a professional and friendly manner - Answer phone calls and direct inquiries to the appropriate personnel - Schedule patient appointments and follow-up visits - Maintain electronic medical records using systems like Epic - Verify insurance coverage and process payments - Ensure compliance with HIPAA regulations for patient confidentiality - Assist with administrative tasks to support the smooth operation of the front desk **Experience:** - Previous experience as a medical receptionist, dental receptionist, or in a medical office setting - Familiarity with medical terminology and procedures - Proficiency in administrative tasks and computer skills - Knowledge of HIPAA regulations for handling patient information - Excellent communication and customer service skills This position offers the opportunity to work in a dynamic healthcare environment where you can utilize your skills in patient service and administrative support. If you are looking to join a dedicated team and contribute to providing excellent patient care, we encourage you to apply for the Front Desk Agent position.

Job Type: Full-time

Pay: $19.00 - $25.00 per hour

Benefits:

• 401(k)
• Employee discount
• Free parking
• Opportunities for advancement
• Paid sick time
• Paid time off

Healthcare setting:

• Dental office
• Private practice

Schedule:

• Monday to Friday
• No weekends

Experience:

• Customer service: 1 year (Required)
• Dental office: 1 year (Required)
• Computer skills: 1 year (Required)

Ability to Commute:

• Germantown, MD 20874 (Required)

Work Location: In person